PICKUP

Ordering Instructions:


Selecting Pickup Time:
  • Select your pickup time during checkout.
  • By default, your order may be set for the first pickup time available on your chosen day. You can edit the pickup time if multiple times are offered.
  • This flexibility allows you to adjust according to your schedule.

 

Ordering for Multiple Days/Times:

  • All cakes must be ordered together for pickup on the specified day and time.
  • If you require cakes for different days or times, please complete your initial order and place additional orders accordingly.

 

Pickup Instructions:

  • Location: Pickup is at 314 N. Main, Duncanville.

 Grace Period and Rescheduling:

  • There is a 10-minute grace period for pickups. Please ensure you pick up your order within your scheduled pickup window. If you are running late or need to reschedule, please contact me as soon as possible to reschedule.

Unclaimed Orders:  

  • Orders not picked up within 24 hours of your scheduled time will be canceled, refunded, and made available for others to purchase. 

Pickup Schedule:

  • Sunday: 1:00 PM – 5:00 PM
  • Monday & Tuesday: 3:00 PM – 6:00 PM
  • Wednesday – Friday: 10:00 AM – 6:00 PM
  • Saturday: 10:00 AM – 3:00 PM

 

Cancelation Policy:

  • Orders can be canceled up to 24 hours before the scheduled pickup time for a full refund—contact poundcakeaddiction@gmail.com for cancellations.

 

Questions or Issues:
If you have any questions or need to change your pickup time, please get in touch with us at poundcakeaddiction@gmail.com

 

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